Certificate in Office Skills, Secretarial & PA Training - Level 3
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Overview: If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office …
Overview:
If you are an aspiring Personal Assistant or Secretary and you want to gain a professional qualification with office administration skills, the Certificate in Office Skills, Secretarial & PA Training – Level 3 course is perfect for you. You will gain the skills and confidence required to climb up the career ladder and become employed in desired positions like Personal Assistant and Office Administrator.
Working as a Personal Assistant or Secretary is a well-paid and highly rewarding career which offers many perks in an organisational enterprise. The Certificate in Office Skills, Secretarial & PA Training – Level 3 course will give a boost to your CV and improve your marketability to potential employers.
The Certificate in Office Skills, Secretarial & PA Training – Level 3 course covers topics such as business reports and letter writing, Microsoft Office skills, tips for speed reading and typing, successfully taking down meeting minutes, delivering postal mail, organising meetings and event planning.
Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
- What will I learn?
- Who is it for?
- Method of Assessment:
- Certification:
- Entry Requirements:
- Career Path
- Other Benefits:
- Learning Office Skills including Microsoft Word, Excel Outlook, Access and PowerPoint
- Making travel arrangements, bookings and arranging interviews
- Learn how to draft business documents such as emails, letters, reports and minutes
- Understanding different management skills to help you work effectively with your boss
- Dictating and taking notes, proofreading
- Sort and distribute incoming and outgoing post
- Data management and filing
- Learning how to maintain confidentiality in documentation
- Gaining telephone skills, customer service and receptionist
- The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
- The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straightaway, so you will know immediately if you have passed the course.
Successful candidates will be awarded a Certificate in Office Skills, Secretarial & PA Training - Level 3. These are printed on high grade paper embossed with official Study365 or Quality Licence Scheme. It is delivered right to your place in a hard back envelope to keep it in pristine condition.
Option 1 -Quality Licence Scheme
At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course) for only £49.
Option 2 -CPD Certificate
Successful learners will receive an Endorsed CPD Accredited Certificate for only £29.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
Once you successfully complete the Certificate in Office Skills, Secretarial & PA Training - Level 3 you will be qualified to work in the following positions. The Certificate in Office Skills, Secretarial & PA Training - Level 3 qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com/career-path-planner is given below.
The certification will demonstrate your office and secretarial skills, improving your marketability amongst potential employers. You can use the qualification to enhance your career opportunities, gain a high paying job, incentives or even a promotion. You can also study more courses related to this field.
- Administrative Officer - £19,868 per annum
- Administrative Assistant - £17,677 per annum
- Personal Assistant - £25,558 per annum
- Administrative Secretary - £19,958 per annum
- Free E-certificate
- Free CV Writing Tool and CV Writing and Interview Skills Pack
- Opportunity to join our Free Seminars/ Live Webinar
- 1 Years Access
- Friendly customer service and administrative support
- Excellent tutorials from industry experts
- Eligibility to apply TOTUM Discounted Card
Course Curriculum
| 1. BUSINESS REPORTS AND LETTER WRITING | |||
| Business Writing Skills | |||
| Introduction to Business Report Writing | 00:29:00 | ||
| Exploring Reports | 00:34:00 | ||
| How to Prepare for Writing | 00:51:00 | ||
| Exercise Files: Business Report Writing | |||
| 2. E-MAILS WRITING TIPS | |||
| Introduction to Effective Email Writing | 00:25:00 | ||
| Writing Email Messages | 00:22:00 | ||
| Email Manners | 00:25:00 | ||
| 3. TYPING SPEED DEVELOPMENT | |||
| Effective Typing | 00:00:00 | ||
| 4. TIPS FOR SPEED READING | |||
| Tips for Speed Reading | 00:07:00 | ||
| 5. Microsoft Word | |||
| Introduction to Microsoft Word | 00:01:00 | ||
| First Step to MS Word | 00:31:00 | ||
| Text Editing & Formatting | 00:44:00 | ||
| Formatting Paragraph and Pages | 00:48:00 | ||
| Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
| Columns & Tables | 01:33:00 | ||
| Macros and Proofing | 00:33:00 | ||
| Sharing and Reviewing Documents | 00:27:00 | ||
| Modify Word Document | 00:15:00 | ||
| Exercise Files: Microsoft Word 2016 | |||
| 6. MICROSOFT EXCEL | |||
| Getting Started with Microsoft Excel | 00:42:00 | ||
| Data Entering | 00:24:00 | ||
| Creating Formulas and Functions | 00:41:00 | ||
| Formatting | 01:02:00 | ||
| Worksheet Views, Multiple Worksheets and Workbooks | 00:52:00 | ||
| IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
| Data Management, Data Analysis Tools | 01:20:00 | ||
| PivotTables & Macros | 01:21:00 | ||
| Exercise Files: Microsoft Excel 2016 | |||
| 7. MICROSOFT POWERPOINT | |||
| Getting Started with Microsoft PowerPoint | 00:10:00 | ||
| Working with Presentations & Slides | 00:37:00 | ||
| Adding Pictures & Contents to Slides | 00:46:00 | ||
| Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:39:00 | ||
| Preparing & Delivering Speech | 01:01:00 | ||
| Reusing and Sharing Presentations | 00:20:00 | ||
| Exercise Files: Microsoft PowerPoint 2016 | |||
| 8. MICROSOFT OUTLOOK | |||
| Getting Started with Outlook | 00:08:00 | ||
| Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
| Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
| Working with Delegates & Calendars | 00:40:00 | ||
| Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
| 9. MICROSOFT ACCESS | |||
| Introduction to MS Access | 00:35:00 | ||
| Creating Tables & Setting up Properties | 01:04:00 | ||
| Queries | 01:32:00 | ||
| Creating Forms & Reports | 02:13:00 | ||
| Working with Macros, Integrating Access with Office Suite | 00:34:00 | ||
| Database Management | 00:28:00 | ||
| Exercise Files- Microsoft Access 2016 | |||
| 10. Diary Management | |||
| Diary Management | |||
| Diary and Time Management with Outlook 2007 | 01:26:00 | ||
| Diary and Time Management with Outlook 2016 | 00:00:00 | ||
| 11. HANDLING CONFIDENTIAL DOCUMENTS | |||
| Handling Confidential Documents | |||
| 12. SUCCESSFUL MEETING MINUTES | |||
| Taking Minutes | 00:23:00 | ||
| 13. NOTE TAKING | |||
| Note Taking | 00:40:00 | ||
| 14. DOCUMENT PROOFREADING | |||
| Document Proofreading | |||
| 15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS | |||
| Appointment Booking and Arrange an Interview | 00:12:00 | ||
| 16. DELIVERING POSTAL MAIL | |||
| Delivering Postal Mail | 00:33:00 | ||
| 17. DICTATING | |||
| Dictating | 01:09:00 | ||
| 18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS | |||
| Customer Service Basics Over the Phone | |||
| Get the facts- ask the right questions | |||
| Discuss Solutions- learning to listen | |||
| Dealing with difficult customers | 00:20:00 | ||
| Developing Inbound & Outbound Telephone Skills | |||
| Hot Telephone Tips | 00:12:00 | ||
| 19. ORGANISING A MEETING | |||
| Organising a Meeting | 00:00:00 | ||
| Exercise Files: Organising Meeting | |||
| 20. DATA MANAGEMENT, RECORD KEEPING AND FILING | |||
| Data Management & Record Keeping | |||
| 21. Event Planning | |||
| Event Planning Essentials | |||
| 22. TIME MANAGEMENT | |||
| Introduction to Time Management | 00:22:00 | ||
| Fundamentals of Productivity | 00:35:00 | ||
| How to Use Your Calendar Effectively | 00:31:00 | ||
| Setting up Priorities and Schedule | 00:37:00 | ||
| Timer Budgeting | 00:44:00 | ||
| Exercise Files: Time Management | |||
| Mock Exam | |||
| Mock Exam: Certificate in Office Skills, Secretarial & PA Training – Level 3 | 00:30:00 | ||
| Final Exam | |||
| Final Exam: Certificate in Office Skills, Secretarial & PA Training – Level 3 | 00:30:00 | ||
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