Conflict Management and Crucial Conversations – Level 3

Overview

Individuals who wish to enhance their communication skills, have difficult conversations and minimise conflict management require in-depth training. This is particularly true if you hold a position of hierarchy such as Supervisor or Manager. Conflict Management and Crucial Conversations– Level 3 is the perfect course to teach you how to have these difficult conversations while making sure others feel relaxed and comfortable. How do you deliver a difficult message while ensuring people feel appreciated and heard? This course is of great value and will provide the opportunity to learn how to have these uncomfortable conversations with productive results. You can apply these concepts not just when having an uncomfortable conversation, but in all areas of your life when you need to make a stand. There are some crucial steps that must be practised when having challenging conversation. For instance, steps such as how to present the problem, asking critical questions, listening to others, agreeing on the best steps and making the closing argument.

Conflict Management and Crucial Conversations– Level 3 will provide an introduction, clear structure to the conversation, ensuring others feel respected and listening to other people.

Conflict Management and Crucial Conversations– Level 3 is comprehensive and will feature the best advice and guidance on expanding your career across multiple industries. There is an ever-increasing need for qualified individuals who have a solid understanding of what it takes to be effective in their job role, and there has never been a better time than right now to land your dream job! This is a CPD certified course that will demonstrate to potential employers you are continually developing yourself, and will make you a desirable candidate.

Why You Should Consider Taking this Course at Study365?

Study365 is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive course awarded by CPD.  At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the training.

Learners who register with us will be given excellent learning support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.