Diploma in Administration and Personal Assistant Training at QLS Level 4

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Overview The Diploma in Administration and Personal Assistant Training at QLS Level 4 is designed for aspiring office administrators and …

Overview

The Diploma in Administration and Personal Assistant Training at QLS Level 4 is designed for aspiring office administrators and individuals who want to work in administration. It is an in-depth course and perfect for beginner level learners and those who want a refresher in administration and personal assistant training. Enhance your skills in office administration and support the smooth functioning of an office. Administration is key to the overall growth and development of an organisation, and effectively managing administrative tasks while providing support to other departments will ensure you are on the path to achieve organisational goals.

The course covers diverse topics such as learning administrative support skills, administrative procedures, business succession planning, and development of organisational skills, good business ethics and improving business writing skills.

The Diploma in Administration and Personal Assistant Training at QLS Level 4 provides a career changing opportunity to become qualified in office administration and play a vital role in the success of any organisation. If you want to run your own business, advance in business administration at the top level or climb the career ladder, this course will provide you the essential practical and theoretical knowledge.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Study365 is an approved reselling partner for Quality Licence Scheme courses under Global Edulink

Please Note: This Course is Based on USA Standards

  • Why consider learning at Study 365?
  • Learning Outcomes
  • Access Duration
  • Who is this Course aimed at?
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Endorsed by
  • Progression and Career Path
  •  Other Benefits

With so many commitments in our lives, we may not have the time to learn new skills. The beauty of studying online is that you get to find this balance between your education and your daily commitments

Study 365 offers hundreds of online courses to students across the world. Gaining new skills has never been this easy as many of our courses are open to students with little or no qualifications or previous experience. All the courses are up-to-date, relevant, affordable, and will build on existing expertise or give you a jump-start to a new career. The courses are meticulously designed and equals what is offered in a classroom setting. With a solid reputation that has established and made us made us one of the most trusted and reliable online course providers we offer the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in your chosen career. You can learn at your own pace at Study 365 and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules, interactive quizzes and free resources which include Free CV writing pack, free career support and course demo to make your learning experience enriching and more rewarding.

  • Become an effective office administrator, receptionist or telephone operator upon completion of this course.
  • Become a competent Personal Assistant and ensure the smooth function in an office environment.
  • Become competent in administrative and receptionist duties, learn administrative procedures and provide administrative support.
  • Keep your team motivated, and equip them with the right tools to succeed within an office environment.
  • Learn about telephone etiquette and how to handle a difficult customer.
  • Apply office administration best practices to increase the growth and development of the organisation.
  • Learn business writing techniques, meeting management and taking meeting minutes.
  • Learn organisational skills and business ethics.
  • Become qualified in office administration and PA and work within an organisation with room for progress and career enhancement.

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Office Administrators and Administrative Assistants
  • Receptionists
  • Personal Assistants
  • Individuals who are temporarily employed and want to gain administrative skills
  • Anyone who wants to learn more about Office Administration and PA to further their career
  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 3 or above in any discipline.

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain an academic certification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared. 

Please Note: Additionally, £79 is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (It is not required to pay initially when you are registering). This payment can be paid into 04 installments when you are submitting your assessments.

Those who successfully complete the course will be issued the Diploma in Administration and Personal Assistant Training at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-04944

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Once you successfully completed the Diploma in Administration and Personal Assistant Training at QLS Level 4 you will gain the knowledge that will give your career the jumpstart you have always wanted. With this certification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com/career-path-planner is given below.

  • Office Administrator - £17,477 per annum
  • Administrative Assistant - £16,926 per annum
  • Receptionist -   £16,297 per annum
  • Personal Assistant - £25,109 per annum

Others jobs you can get

  • Executive Assistant
  • Receptionist / Telephone Operator
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card

Course Curriculum

1: Need of Administrative Procedure
Need of Administrative Procedure
2: Effective Administrative Support Skills
Effective Administrative Support Skills
Pre Assignment Handout
3: How to enhance business writing skills
How to enhance business writing skills
☑ Assignment
Assignment Brief I – Diploma in Administration and Personal Assistant Training at QLS Level 4
☑ Submit your Assignment
Assignment Submission I – Diploma in Administration and Personal Assistant Training at QLS Level 4
4: Manage organisational meetings
Manage organisational meetings
5: Taking meeting minutes effectively
Overview and Introduction
Essential Elements of Meeting Minutes
Responsibilities of A Minute Taker
Solutions to Potential Problems
Summary
6: Use of technology for communication
Understanding Communication Competency
Importance of Communication
Understanding About the Process And
Communicating Competently Through Email
Process of Communication Through Emails
Personal Means of Email
The Need of Voicemails in Communication
Process of Communication Performed
Involvement of Video Chat in Communication
Need of Social Media in Communication
For A Thorough Research on Communication
☑ Assignment
Assignment Brief II – Diploma in Administration and Personal Assistant Training at QLS Level 4
☑ Submit your Assignment
Assignment Submission II – Diploma in Administration and Personal Assistant Training at QLS Level 4
7: What is Business Succession Planing
What is Business Succession Planing
8: Organisational Skills Development
Organisational Skills Development
9: Balancing office work with lifestyles
Balancing office work with lifestyles
☑ Assignment
Assignment Brief III – Diploma in Administration and Personal Assistant Training at QLS Level 4
☑ Submit your Assignment
Assignment Submission III – Diploma in Administration and Personal Assistant Training at QLS Level 4
10: Good Business Ethics for the organisation
Good Business Ethics for the organisation
11: Roles and Responsibilities of Executive and Personal Assistants
Roles and Responsibilities of Executive and Personal Assistants
12: Media & public relations for effective communication
Media & public relations for effective communication
☑ Assignment
Assignment Brief IV – Diploma in Administration and Personal Assistant Training at QLS Level 4
☑ Submit your Assignment
Assignment Submission IV – Diploma in Administration and Personal Assistant Training at QLS Level 4

Students feedback

4.8

Average rating (4)
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    T W

    Tessa Wood

    March 11, 2019
    Keep Up The Good Wok

    Keep up the good work. It’s an amazing course

    J P

    Jasmine Pender

    March 08, 2019
    Enjoyed Learning!

    Had a good time and enjoyed my learning experience here

    E F

    Emma Forshaw

    February 28, 2019
    Loved It

    An informative course and loved the total learning experience received. Helped me greatly in all aspects.

    K M

    Kate Marine

    February 18, 2019
    An Enlightening Course

    An enlightening course. This course will be a great addition to my career. Highly recommended.

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